Contact information
If you need help with an order, have questions about our pet products, or need support with product use, shipping, returns, or suitability, you can contact Velvet Paw Shop using the details below.
Brand
Velvet Paw Shop
Operated by VELVET PAW SUPPLY LLC
contact@velvetpawshop.store
Phone
+1 719-205-7510
Registered Business Address
VELVET PAW SUPPLY LLC
020 N Academy Blvd Ste 261
Colorado Springs, CO 80909
United States
Velvet Paw Shop is an online-only store. This is a registered business address and not a public retail storefront, showroom, or customer pickup location.
Customer Support Hours
Monday–Friday, 9:00 AM–5:00 PM Mountain Time
We aim to respond to most inquiries within 1–2 business days. Please include your order number when contacting us about an existing order. For damaged, defective, or incorrect items, include clear photographs when possible.